A vacancy has arisen for an experienced Service Manager at Halfway Toyota Scottburgh. The suitable candidate will be required to grow, effectively manage the department and uphold and improve customer service levels.
The ideal candidate will be responsible for: Reaching and exceeding targets while ensuring cost containment and growth in line with budget. Managing workshop cash flow, invoicing processes, and provide updates to Finance and Administration. Ensuring exceptional customer experience, resolve complaints, and maintain stakeholder relationships. Implementing operational plans, conduct audits, oversee LEAN practices, and manage departmental KPIs. Overseeing workshop flow, parts interface, team marketing efforts, and uphold housekeeping standards.
Grade 12 / Equivalent. Trade tested Mechanic. Driver license.
The ideal candidate must have at least 10 years post trade test experience within a dealership environment. Minimum 5 years service/ workshop manager experience. Toyota dealership experience is advantageous.
The ideal candidate must have great communication and time management skills. Must be a dedicated and goal oriented leader. Excellent customer service orientation.
NB: Should you not receive any response after 14 days from submitting your application, please deem your application as unsuccessful.