JOB SPECIFICATION - ACTIVE VACANCY

Overview of Role

Halfway Geely Kokstad is seeking a well-organised and detail-oriented Aftersales Admin Clerk to provide administrative support to the dealership’s Aftersales Department. The successful candidate will assist with service and parts administration, invoicing, record-keeping, and customer queries to ensure the smooth operation of the department.

Responsibilities

The responsibilities include but not limited to:

• Provide administrative support to the Aftersales Department.

• Capture and process service and parts invoices accurately.

• Assist with job card administration and ensure supporting documentation is complete.

• Maintain accurate records of customer details, vehicle information, and service history.

• Assist with warranty claims and related documentation where required.

• Follow up on outstanding invoices, purchase orders, and other departmental paperwork.

• Assist with service bookings and customer enquiries when required.

• Ensure documents are correctly filed and readily accessible.

• Liaise with the Service, Parts, and Accounts Departments to resolve administrative queries.

• Ensure compliance with dealership procedures and administrative standards.

Qualification

Grade 12 or equivalent.

Avalid drivers license

Experience

• Previous administrative experience, preferably in a motor dealership.

• Experience in invoicing, job cards, or service administration will be an advantage.

• Computer literacy, particularly Microsoft Office.

• Good numerical, data-capturing, and organisational skills.

Personal Characteristics

The successful candidate must be reliable, friendly and have excellent communication skills both verbal and written. The candidate must be willing to work on Saturdays and Public Holidays when required by management.