A Vacancy has arisen for a Vehicle Rental Agent at RIS Vehicle Hire, at the Empangeni Branch, KwaZulu - Natal. The employment decision will be informed by the Employment Equity Plan and Workforce Profile requirements. It is the company's intention to promote equity (race, gender, and disability) through the filling of this position with a candidate whose transfer/ promotion/ appointment will promote representativity
Contracts, The write-up of the contracts; The quality and accuracy of the document (PO / AARTO / Quotes / ID / Driver’s License / Proof of Payment) Loading of Contracts: Correct Client information; Correct pricing; Correct vehicle specifications; Correct rental period; Ensuring that all information is correct Closing-out of Contracts: Ensure correct closing date; Ensure correct mileage; Ensure correct sundries (deliveries / fuel / canopy fees / corss-borders) Invoicing: Ensure accurate invoicing; Ensure that clients’ receive invoice within 24 hours form closing-out of contracts; General Administration: Updating the contract board, & graphs; Manage the E-tag process (load new E-tags, ensure that all E-tags are operational, liaise with Sanral); Manage Tracker (compile Tracker reports, provide Tracker reports to clients, provide actual vs. reported mileage); Switchboard assistance; Ordering of stationary.
Ideally the candidate must have a Matric or equivalent;,Computer literacy (Intermediate proficiency in MS Word, Outlook, Excel).
Minimum 3 years administration and /or customer service experience, Strong Customer Service attitude / orientation.
Strong customer service attitude/orientation and excellent comminication skills.